Mark and I are the purchasers of Lot 410, The Squire (we exchanged this afternoon).
We wanted to e-mail you to you to let you know what a wonderful job Daniel and Melissa have done for you.
We looked into purchasing this property on 16 February and had a number of hurdles on the way to getting the finance for this, but it finally came through today.
Every step of the way, Daniel and Melissa have helped us, with their professionalism and constant contact to see how we were going with everything and offering assistance to us for anything they could do to help.
My husband and I would be the most annoying purchasers to get, given everything was delayed and the hurdles we had to overcome, but throughout, Daniel and Melissa remained professional, helpful, patient (but persistent) and always so genuinely lovely. They were so good, that we would have felt like we had let them down, had our finance had not come through (which I guess, is a wonderful quality to have in a sales person!).
We would also like to thank you, Frasers, for your patience with us and also your patience with Daniel and Melissa, who did such a wonderful job and are a real credit to you.
- Mark & Amy Cowper